ExamSoft Examplify - FAQ from Students

This is very dependent on how the professor defines the open-book exam. "Open-book" may refer to just physical notes and NOT electronic notes. (More information about this will be provided at a later date.)

It has been decided that the computer lab will not be offered as an option for taking the exam unless a student makes arrangements with the Student Services department prior to the exam. (Please see Dana Onorato or Assistant Dean Schroeder to further discuss this option.)

Examplify can be used on most modern Microsoft Windows-based computers (i.e. purchased within the last 3-4 years). Please see specific system requirements as noted below.

Examplify cannot be used on virtual operating systems such as Microsoft's Virtual Machine, Parallels, VMware, VMware Fusion or any other virtual environments.

For exam taking best practices: (including disabling antivirus programs), click Here!

  • Operating System: 32-bit and 64-bit Versions of Windows Vista, Windows 7, Windows 8, and Windows 10. 
  • All Windows 10 Creators versions, including the Spring 1803 update are now supported with Examplify version 1.5.0. 
  • Alternate versions of Windows 10, such as Windows RT, and Windows 10 S are NOT supported at this time.
  • Only genuine, U.S.-English versions of Windows Operating Systems are supported
  • ExamSoft does not support Tablet devices other than Surface Pro as detailed below
  • CPU Processor: 1.86Ghz Intel Core 2 Duo or greater
  • RAM: highest recommended for the operating system or 2GB
  • Hard Drive: highest recommended for the operating system or 1GB of available space
  • For onsite support, a working USB port is required (Newer devices may require an adaptor)
  • Internet connection for Examplify Download, Registration, Exam Download and Upload
  • For technical troubleshooting, account passwords, including BitLocker keys, may be required.
  • Screen Resolution must be 1024x768 or higher
  • Administrator level account permissions (Click Here for instructions)  
For instructions on how to check your computer's specifications, click Here!
 
Surface Pro Requirements:
  • Surface Pro, Surface Books, and Surface Laptop devices are supported (Non-Pro Surface devices are NOT supported)
  • Must be running a supported Operating System (See PC Requirements above)
  • An external keyboard (USB or Bluetooth) is required. Bluetooth keyboards must be paired prior to launching exam
  • Hard Drive: 1GB or higher available space
  • For onsite support, a working USB port is required (Newer devices may require an adaptor)
  • Internet connection for Examplify Download, Registration, Exam Download and Upload
  • Screen Resolution must be 1920x1080
  • Administrator level account permissions (Click Here for instructions)

Examplify can be used on most modern Mac OS X based computers (i.e. purchased within the last 3-4 years). Please see specific system requirements as noted below.

Examplify cannot be used on virtual operating systems such as Microsoft's Virtual Machine, Parallels, VMware, VMware Fusion or any other virtual environments.For exam taking best practices, click here!

In order to use Examplify on your Apple Macbook, Macbook Air or Macbook Pro natively, you must have:

  • Administrator level account permissions (Click Here for instructions)   
  • Internet connection for Examplify Download, Registration, Exam Download and Upload
  • For onsite support, a working USB port is required (Newer devices may require an adapter)
  • For technical troubleshooting, account passwords, including device passwords, may be required.
  • Server version of Mac OS X is not supported
  • Screen Resolution must be 1024 x 768 or higher
  • Operating System:
    • Mac OS X 10.9 Mavericks
    • Mac OS X 10.10 Yosemite
    • Mac OS X 10.11 El Capitan
    • Mac OS X 10.12 Sierra
    • Mac OS X 10.13 High Sierra is supported!
  • Hard Drive = 1 GB or higher free disk space
  • RAM = 2 GB
  • CPU = Intel processor
  • Touchbars are supported

Our lab hours are available for students to come in and have an IT staff member watch a person do the install or they can setup an appointment with us between the hours of 8:30am and 4:30pm M-F. We will not do the installation for them because we do not want to be held responsible for any issues that may arise on their computer that will most likely have nothing to do with the Examplify installation. The install is very straight forward and is really easy to do.

The UCI School of Law IT Department recommends using Windows 10. Although Examplify currently supports previous versions of Windows, using an outdated version of Windows is not recommended. For more information on Windows 10, please visit https://www.microsoft.com/en-us/windows

The first message box reminds you that in a practice exam you cannot save any of the responses and then asks whether or not you want to continue with a practice exam. The second message box asks if you want to take the exam in secure mode. If you clicked, "Yes" on the first box and "Yes" on the second box, it will reboot your computer. If you click "No" on the second box, you will be in non-secure mode and it should not reboot your computer.

Each exam has a time limit so there's no way for a student to be in an exam longer then the allotted time. If the elapsed time of the exam is critical to the professor, the professor will be provided with the time the exam started, the time the exam was finished, and the time the exam was uploaded. The upload time is different from the time the exam was finished.

We have contacted ExamSoft's technical support on that problem. They stated that you need to contact them directly about the behavior that you are having. They will remote onto your machine and troubleshoot the problem. ExamSoft technical support should be able to assist you with this. Please contact them at (866) 429-8889 - M-F 8:30am - 5:30pm EST

A student can download and install Examplify as many times on any machine that they choose. The license is good for the entire academic year. HOWEVER, please be aware that exams by default are restricted to ONE download. So, a student needs to ensure that they only download the actual exam file to the computer that they absolutely intend to use for that exam.